Outbound services It is online girl live about a set of services that provide for a direct action of operators, to collect through interviews and telephone contacts, opinions, data and information for use by customers in the marketing perspective.In this line include:
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- Market Research, surveys and statistics
- Creation of a program of chilling stones meetings
- Requalification of database
- Reevaluation of the data.
Inbound services Includes the some services where the operator of a call center receives calls from abroad, with spontaneous action and not intentional customer. Among the most important:
- Care and Customer Satisfaction.
- Archiving Service
- Management Green numbers.
- Other Services Inbound: custom management, banking services, insurance and financial (with support to clients), secretarial services, promotions, booking and promotional services, Telesales, Helpdesk for managing international clients with operators in different languages;